Clevika Privacy Policy

Clevika (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (“Platform”). By using Clevika, you consent to this Privacy Policy.

1. Information We Collect

We collect information directly from you and automatically when you use our Platform.

a. Information You Provide

• Account information: name, email, password, country, language preference, and user type (student or tutor).
• Profile data: photo, education background, teaching experience, and biography (for tutors).
• Payment data: processed securely via Stripe, which handles card details and financial information.
• Communication data: messages exchanged between students and tutors through the Platform.
• Support requests: any information shared when contacting support.

b. Automatically Collected Data

• IP address, browser type, and device information.
• Site activity (e.g., pages visited).
• Cookies or similar technologies for login sessions, analytics, and improvements.

2. How We Use Your Information

• Create and manage your Clevika account.
• Facilitate connections between students and tutors.
• Process and verify payments through Stripe.
• Communicate updates and respond to support requests.
• Improve platform functionality, security, and user experience.
• Comply with legal and regulatory obligations.

3. How We Share Information

We only share your data when necessary:

• With Stripe, for payment processing (we do not store card info).
• With service providers (hosting, analytics, etc.).
• If required by law or valid legal requests.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Clevika uses cookies to maintain sessions, remember preferences, and analyze traffic. You can disable cookies, but doing so may limit certain features.

5. Data Retention

We retain data while your account is active or as required by law. You may request deletion of your data by contacting us.

6. Data Security

We use encryption, secure servers, and access controls to protect your data. However, no system can guarantee 100% security.

7. Your Rights

You may have the right to:

• Access and receive a copy of your data.
• Request correction or deletion.
• Withdraw consent for marketing emails.
• Lodge a complaint with your data protection authority (for EU users).

Contact us at official@clevika.com to exercise these rights.

8. Children’s Privacy

Clevika is for users aged 18 and above. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your data may be processed or stored in the United States or other countries. We ensure appropriate safeguards for international transfers.

10. Third-Party Links

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy periodically. The new “Effective Date” will indicate the latest version. Continued use of Clevika means you accept the updated version.

12. Contact Us

For any questions about this Privacy Policy, contact us at:
official@clevika.com